Free Retest within 30 days. Monitor Status is checked for complete.
Previous system that Failed must be complete without any pending DTCs anywhere.
Sometimes will let EVAP readiness go if not related to what I'm looking for.
If I feel the customer is being straight and honest with attitude and effective approach towards doing the right thing the 30 day limit may be waived within reason. Attitude and Honesty is weighed.
My customers do return year after year. Their neighbors check in. I stay busy and make a fair living.
No free anything,I'll discount a re-test $10-$20 depending on how good a customer.
Rent, insurance ,electric do they give anything for free?Doctors and Lawyers no way.
I'll never understand pass or no pay.Why give your time away.Don't you value your profession?
It takes skill and training to be a Smog Tech.Tools,updates,equipment.The $19 smog shops
are dragging the industry down.You are telling people the skill for a smog test is less than an quickie lube.
I do not retest for free unless there are repairs involved. Am I the only one????????????
Charge more and be happy!
everyone that dose do pass or no pay usually only for 2000-up. i dont advertise at all, if they pull in asking if we do pass or no pay and its 2000-up ill just say yes. check monitors either tell em to complete monitors or run test,engine light on? punt them and move on to the next. the fact you didnt take their money when we obviously know its gonna fail because the light is on keeps them coming back and they respect that you are actually helping them. i remind them fix it anyone else would have ran the test and charged you. lil help goes a long way, most of the time they will pass why let money walk out the door over a simple question, the customer just wants that extra reassurance, they dont know what we are looking for or why it can fail, or how simple it is to pass now a days.
engine light on and they want the fail for retirement or an extension? sorry we dont do pass or no pay, failures are 46.75 but i can do 20. or drive to the next town 20-30 min away and wait around another 20-30min. but still only 2000-up make them feel special. with out being creepy tho
the only benefit i see form pass or no pay is your failure rate goes higher? i think, and yes the smog related repairs also offset the no pay cost. i would rather do pass or free retest. within ex amount of days ONLY WITH REPAIRS COMPLETED.