If your Gen 3 is down, send an e-mail to GEN3@OPUSINSPECTION.COM stating the issue and your station info. This gets a faster response than calling in.
In regards to the Gen 3:
Pros
* Cordless barcode scanner works phenomenal and scans 99.9% of VIN's
* Bluetooth OBDII scanners works good for checking readiness and DTC's without pulling vehicle into the bay. It has a nice far range.
* Manual mode dyne testing- Can start right away without weighing the vehicle
* Dyno Coast Down takes about 1/3 of the time
* Recalling VIR's is now very simple and fast
* Bench warm up is MUCH faster
Cons
* IT IS SO DAMN SLOW. I used to fly through the menu when performing an inspection, now I have to hit enter and wait for the machine to catch up to me.
* It freezes and crashes randomly. Sometimes it lags while you are running the ASM. Your countdown timer will freeze.
* It fails fuel cap tester calibration often. It then passes with the same calibration caps.
* OBDII has a hard time connecting during the inspection. Sometimes need to reset the entire analyzer to get the OBDII to work.
* Non-contact cables are pure garbage and not long enough to be useful.
* Lift Control, dyno takes much longer to raise and lower.
Work Smarter AND Harder