Is this a New HP Printer installation?
Or is this a New problem with your existing HP printer?
If this a New HP Printer set-up, the HP software may not be compatible with the California OIS Program.
If this is the case, contact your OIS customer support to guide you through removal of the NEW HP Printer Driver Software. Then install an Older Version of HP Printer Driver Software.
If this is a NEW problem with your existing HP Printer. It may be time for a new HP printer with the mentioned software set-up.
I ran into a problem once when I changed the printer on my APPLUS OIS. The printer USB was plugged into a hub rather than straight into the computer. The USB hub messed with the printer signal and the printer companies tech support helped me get it sorted out.
Good judgement comes from experience. And experience? Well that comes from poor judgement.
The printer prints and works. Just has the annoying error when I print out the certificate, it instead prints out 1 sheet of paper stating error. Then I would have to press print again in order for it to print out 2 pages of the certificates.
Going into the Device and Printers, it does show the printer is set as default and has an exclamation point on the icon. I press troubleshoot as it attempts to fix it. FAILED. It states there is no driver for this printer.