im trying to find the visible smoke information sheet failure. to give a copy to my customer,but I can't find it on the bureau website since they updated it. I search on google for it and found it,but this stupid company wants to sell you that sheet in order to download it or print it.im not gonna pay for something that should be free lol. just wonder if anyone know if the bureau took this information away from there website to not give it to the customers any more????? I looked up the procedures doesn't say anywhere that you have to give them this sheet,other than documenting the ro and vir with smoke test failure and what part......any info on this guys?????
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You don't HAVE to give it to a customer. OIS has a smoke fail section anyway. I have a scan I can post when I get a minute.
Good judgement comes from experience. And experience? Well that comes from poor judgement.
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In reply to this post by MIGI G
I assume You are asking because the customer is crying BS on the fail? If you want more info on procedures, look up the 2017 smog manual and go to appendix C. Also, you don't have to give them anything except the fail paper with the reason you failed it and your dated signature. After that you can say "if you want to contest the results here is the STATE REF #. Give them a call." You saying that will shut down any customer up crying wolf. But if you're trying not to come off as an asshole, then give them an explanation on why its a fail. I usually say "Sorry, but the reason its a fail is because you're releasing particulate matters into the atmosphere." |
In reply to this post by none
I personally think if you give a good explanation and plenty of information you will gain more trust from the customer. It's worked for me over the years.
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Good judgement comes from experience. And experience? Well that comes from poor judgement.
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thank you for the sheet information 🙏🙌😊. and I agree the more information the customer has, the less of an argument you will have with them, when there vehicle fails. especially when it's a visible smoke failure. I know you don't have to give them that sheet but does alot of explaining, (the failure for you lol)......thank you all ,for your inputs and time you guys take to reply to me. really appreciate it.
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In reply to this post by MIGI G
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thnx!!! This PDF is going to help a lot. Since we are on this topic, do any of you fail for huge oil leaks or any oil leaking onto the manifold? I do if it the car leaves a huge puddle + smokes excessively after doing a dyno smog. Then again thats the crankcase fail |
I didn't think we could fail for oil leaks even though I think it makes sense.
In the BAR CAP repair manual it says that they will not pay to repair oil leaks unless it is in the spark plug tubes and causing a missfire.
Good judgement comes from experience. And experience? Well that comes from poor judgement.
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You people think that all I do is bitch and complain about the BAR. WRONG!
It is the crap work they do. LOOK at the form. Take a good look. Why are you printing it out and giving it to a person? Where in the HELL is the Standards\Rules of why you are failing it for smoke? Half ass work. Put on the form the rules. What we are to use to say GOOD or BAD.
$600 will not pay the rent. But it will buy a weapon!
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In reply to this post by Smokey-cheken
The BAR locked the PDF so you can't turn it into a form. Who thought that was a good idea? I worked around it, and turned it into a form. You can open it within your browser, edit it, and print it. Editable_VISIBLE_SMOKE_TEST_INFO_SHEET_.pdf
Why make it simple, when it will work equally as well complicated.
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In reply to this post by MIGI G
If the customer doesn't believe that you perform the test correctly give them the information for the referee and send them on their way On Wed, Mar 31, 2021, 10:26 AM MIGI G [via Stop The Star Program] <[hidden email]> wrote: im trying to find the visible smoke information sheet failure. to give a copy to my customer,but I can't find it on the bureau website since they updated it. I search on google for it and found it,but this stupid company wants to sell you that sheet in order to download it or print it.im not gonna pay for something that should be free lol. just wonder if anyone know if the bureau took this information away from there website to not give it to the customers any more????? I looked up the procedures doesn't say anywhere that you have to give them this sheet,other than documenting the ro and vir with smoke test failure and what part......any info on this guys?????
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